Overview
Notion Custom Agents are autonomous AI agent teammates that run 24/7 inside your existing Notion workspace. Launched in public beta on February 24, 2026, they let Business or Enterprise team members describe a recurring workflow in plain language — and then sit back while the agent handles it automatically, on a schedule or in response to real-time triggers. (Admins can restrict creation permissions to workspace owners only from the admin dashboard.)
Unlike Notion's personal AI assistant (Notion Agent), Custom Agents are team-wide and persistent. One person builds the agent; the entire team benefits from it. They connect across Notion, Slack, Mail, Calendar, and a growing list of MCP-compatible integrations, so there is no need to rebuild knowledge bases or switch tools.
Each Custom Agent operates with its own permission set — just like a human teammate. Admins decide what it can read and write, every run is fully logged, and changes made within Notion can be reversed through Notion's existing version history; actions taken in external tools (such as sent emails or posted Slack messages) must be undone through each tool's own mechanisms.
Key Features
Q&A Agents — Automatically answer repetitive questions in Slack or Notion by pulling from your existing pages and databases. When configured with write permissions, agents can update the source page with new answers, keeping knowledge current without manual maintenance — so HR and IT teams stop fielding the same policy question week after week.
Task Routing Agents — Capture incoming requests from Slack, email, or Notion and triage them to the right person or team, complete with enriched metadata like priority, category, and owner. Remote replaced an entire IT help desk with a single routing agent, saving 20 hours per week.
Status Update Agents — Automatically compile daily standups, weekly sprint recaps, or monthly business reports by pulling data from databases and meeting notes, then posting the formatted summary to Slack or a Notion page on your chosen schedule.
MCP Integrations — Connect agents to Linear, Figma, HubSpot, Ramp, Wiz, Stripe, GitHub, Intercom, Amplitude, Attio, Sentry, and any custom Model Context Protocol server. This lets agents act across your full tool stack without manual handoffs.
Custom Triggers — Agents fire on recurring schedules, new Slack messages or emoji reactions, incoming emails from specific senders, Notion database property changes, or calendar events — giving precise control over when automation runs.
Enterprise-Grade Security — Page-level access control lets creators define exactly what each agent can see and edit. Every run is logged with a full audit trail. Built-in prompt injection detection flags hidden commands in uploaded files and suspicious links for user approval, with admin controls over external content access. Notion does not train AI models on your workspace content. Enterprise plans add zero data retention.
Pricing & Plans
Custom Agents are available exclusively on Business and Enterprise plans and use a credit-based system for usage.
| Period | What It Costs |
|---|---|
| Now through May 3, 2026 | Free beta — no credits required on Business or Enterprise plans |
| Starting May 4, 2026 | Notion Credits as an add-on, billed alongside existing subscription |
Notion Credits pricing:
- $10 per 1,000 Notion credits — purchased in preset tiers ranging from hundreds to thousands
- Credits are shared across the workspace and reset monthly; unused credits do not roll over
- Simple tasks (e.g., a single Slack reply from a Q&A agent) use fewer credits; complex multi-step workflows consume more
- As a reference, typical agents run approximately 30–60 times per 1,000 credits
- All other AI features — Notion Agent, AI Meeting Notes, Enterprise Search — remain included at no extra cost in Business and Enterprise plans
Admins can track real-time credit consumption per agent in the Notion credits dashboard, with automatic alerts at 80% and 100% of the purchased limit.
Best For
- Operations and IT teams that field the same Slack or email questions every week
- Engineering teams managing incoming bug reports, feature requests, or sprint tracking in Notion
- Leadership teams who need weekly status reports without manually compiling data
- HR and People teams maintaining policy knowledge bases that agents keep current
- Companies already on Notion Business or Enterprise looking to extend their existing AI project management workflows without adopting a separate automation platform
FAQ
What is a Notion Custom Agent?
A Custom Agent is a team-wide AI automation that runs on a schedule or in response to triggers — such as a new Slack message, an incoming email, or a Notion database update. One person sets it up; the whole team benefits from the output. It operates inside your existing Notion workspace and connected tools, without requiring a separate platform.
How is a Custom Agent different from Notion Agent?
Notion Agent is a personal AI assistant available to all Notion users. It responds on-demand when you ask it something. Custom Agents are team-wide and run automatically in the background, handling recurring workflows without human prompting. Custom Agents are only available on Business and Enterprise plans.
Do Custom Agents work with tools outside of Notion?
Yes. Custom Agents connect natively to Slack (public channels), Email (Gmail, iCloud, or Notion Mail), Calendar (Google, iCloud, or Notion Calendar), and a growing set of MCP partner integrations including Linear, Figma, HubSpot, Stripe, GitHub, and Sentry. You can also connect any custom MCP server, including internal tooling.
How much do Notion Credits cost?
Notion credits cost $10 per 1,000 credits. Credits are shared across your workspace and reset monthly with no rollover. Through May 3, 2026, Custom Agents are free to use during the public beta on Business and Enterprise plans.
Can admins control which agents run and who builds them?
Yes. Admins can restrict agent creation to workspace owners only or open it to all members. Individual agents can be disabled instantly, and admins can view every agent's permissions, activity log, and credit consumption in the admin dashboard.
Is my team's data safe with Custom Agents?
Notion does not train AI models on your content. Enterprise customers receive zero data retention. Every agent run is fully logged, changes are reversible via version history, and built-in prompt injection detection flags hidden commands in uploaded files and suspicious links for user approval, with admin controls over external content access.
What triggers can I use to start an agent?
Available triggers include recurring schedules (daily, weekly, or custom), Slack messages or emoji reactions in public channels, new or filtered incoming emails, calendar events (created, updated, or cancelled), and Notion database property changes.
Can I estimate costs before purchasing credits?
Yes. During the free beta period (through May 3, 2026), the Notion credits dashboard shows real-time usage and projected credit consumption for each agent without charging anything. This lets admins forecast credit needs before the paid period begins on May 4, 2026. Simpler agents that run 30–60 times fit within 1,000 credits; more complex, high-frequency workflows will require more.
Are Custom Agents available on the free or Plus plan?
No. Custom Agents require a Business or Enterprise plan; Business plan trials also include access during the free beta. Notion Agent (the personal AI assistant) is part of the Notion AI suite available on Business and Enterprise plans — Free and Plus users receive only limited trial responses before needing to upgrade. If you are looking for AI productivity tools that work independently of Notion's plan tier, see our curated category guide.
