Refund Policy

Refunds are available for Fast Listing submissions within 7 days of purchase, provided the submitted tool has not been approved, reviewed, or published on our platform. Verified Listing submissions are eligible for refunds within 3 days of purchase under the same conditions. All refund requests must include a valid reason such as technical issues, duplicate submissions, or service dissatisfaction.

To request a refund: (1) Contact our support team at [email protected] within the eligible timeframe; (2) Provide your order confirmation number and payment details; (3) Specify the reason for your refund request; (4) Allow up to 48 hours for initial review of your request. Our team will verify the eligibility and process approved refunds accordingly.

The following services are not eligible for refunds: (a) Paid submissions that have been approved and published on our platform; (b) Services where work has been completed (e.g., blog posts written, promotional content created); (c) Requests made after the specified time limits; (d) Refunds requested due to changes in business strategy or marketing decisions unrelated to service quality.

Approved refund requests are typically processed within 5-10 business days from approval confirmation. Refunds will be issued to the original payment method used for the purchase. For credit card payments, please allow additional time for your bank to process the refund. We will provide confirmation once the refund has been initiated.

In certain cases, partial refunds may be offered when: some services have been provided but not completed; technical issues prevent full service delivery; quality issues affect part of the service delivery. Partial refund amounts will be calculated based on the services completed and the impact of any issues experienced.

If you are unsatisfied with our refund decision, you may request a review by our customer service manager. We are committed to fair resolution and will work with you to address legitimate concerns. For payment disputes, you may also contact your payment provider, though we encourage resolving issues directly with our support team first.

In some cases, we may offer service credits or alternative solutions instead of monetary refunds. This may include: credits toward future submissions; complimentary service upgrades; extended promotional periods; or other comparable value propositions that better serve your needs.

To maintain fair practices for all users, we monitor for refund abuse patterns. Accounts that demonstrate patterns of abuse (such as repeated refund requests without valid reasons) may be subject to restrictions or suspension. We reserve the right to refuse refund requests that appear fraudulent or abusive.

We reserve the right to modify this Refund Policy at any time to reflect changes in our services or business practices. Significant changes will be communicated through email notification or website announcements. Changes will not affect refund requests submitted before the policy update.

For refund requests or questions about this policy, please contact us at [email protected]. Include 'Refund Request' in your subject line for faster processing. Our support team is available Monday through Friday, 9 AM to 6 PM (EST), and aims to respond to all refund inquiries within 24 hours.