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Manages customer conversations in a shared inbox with routing, automation, collaboration, and analytics.
10 tools·Updated Dec 18, 2025
Manages customer conversations in a shared inbox with routing, automation, collaboration, and analytics.
Generates draft replies for emails, support tickets, and social media by summarizing imported messages and knowledge base content.
Generates multiple reply drafts for email, social, and support from a pasted message, user-defined tone, and optional context.
Generates replies to emails, social media comments, and customer reviews based on pasted text.
Resolves customer and employee service conversations across channels including chat, email, and voice.
Automates customer support by resolving requests, drafting replies, and summarizing conversation threads for teams.
Automates customer service with AI agents that resolve queries and assist human agents with summaries, translations, and suggested replies.
Centralizes e-commerce customer support from chat, email, and social media, using an AI agent to automate responses and provide recommendati...
Superhuman is an AI-powered email tool designed for teams and individuals, enhancing productivity and efficiency while managing emails.
Intercom offers an AI-first customer service platform that combines automation and human support to enhance efficiency and resolve issues qu...